Why do I get no search results?
Sometimes a search term cannot be matched to anything in your photo timeline. When this happens, the search area will be empty, as in the following example, where a search for balloon has been made.
![](https://cdn.backthen.app/assets/faq/Timeline/searchnoresults20230131.png)
This either means that the search term is not supported in our library or that no photos were matched to it. By contrast, when you search for a term that matches photos in your timeline, you see the number of photos, previews and further filtering options as follows:
![](https://cdn.backthen.app/assets/faq/Timeline/searchresults20230131.png)
If the guides on this page do not answer your questions, please visit the Support Site or email us at support@backthen.app