I can’t find the print icon in the BackThen app?

Print is available to all iOS and Android users in the UK, and the United States & Canada. If the print icon is missing or any print options, first ensure you have the latest version of the BackThen app, version 1.9.3 and above for iOS and 1.43.0 for Android.

The print icon is located in the top right-hand corner of the home screen and when you tap any photo in the timeline. Still can’t find it? Please email us at support@backthen.app.

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If the guides on this page do not answer your questions, please visit the Support Site or email us at support@backthen.app