Can I always be told when my family add to my timeline?
Of course!
At BackThen we want to make sure we don't send you a barrage of emails, so after we've given you a few updates we'll pause and send you summaries later on.
However, if you pop into the app we'll reset this process so you can get immediate emails again - after all, if you're having a conversation via comments on a photo, we want to let you know when you get a reply!
If you're getting daily or weekly summaries only, you may have your email preferences set to the wrong frequency - see how to change this here.
If the guides on this page do not answer your questions, please visit the Support Site or email us at support@backthen.app
